Terms & Conditions App Kiss918
for Malaysian Users

The app kiss918 platform is open only to users who meet the following eligibility requirements. Registration and use of this platform is a personal right that cannot be transferred to any other party.

• Aged 18 years and above at the time of registration. We conduct age verification as part of the KYC process.
• Resident in Malaysia or a Malaysian citizen accessing the platform from abroad.
• Have full legal capacity to enter into legally binding agreements.
• Never been designated as a prohibited gambler by any authority or through self-exclusion.
• app kiss918 employees, immediate family members, or any affiliated service providers not eligible registering as a player.

Each player is only permitted to hold one (1) active account on the app kiss918 platform only. Multiple account registrations, whether under the same or different names, are strictly prohibited and may result in the permanent suspension of all accounts involved.

During registration, you are required to provide complete, accurate, and up-to-date information. Required details include your full name as per your identification card, your identification number (MyKad), an active Malaysian phone number, and a valid email address.

• The bank account registered for withdrawal must be under the same name as the account holder. Withdrawals to third-party accounts will not be processed.
• Account passwords are the player's sole responsibility. We recommend using a strong password containing uppercase letters, lowercase letters, numbers, and symbols.
• Players are responsible for all activities that occur under their account, including any losses resulting from unauthorized use that is not promptly reported.
• If you suspect your account has been accessed by an unauthorized party, contact our customer support immediately via live chat.

Identity verification (KYC) will be conducted prior to the first withdrawal or whenever the platform deems it necessary. Required documents include a copy of your identification card and proof of bank account ownership. The KYC process is completed within 24 business hours.

App kiss918 accepts a variety of local Malaysia payment methods for players' convenience. All deposits are credited to your game account instantly upon transaction confirmation by the payment provider.

• All deposits are in Malaysian Ringgit (MYR) and no additional charges are imposed by the platform for any payment method.
• Deposits not credited within 10 minutes may be reported to the support team with proof of payment receipt.
• Depositing using another person's bank account or digital wallet is prohibited and will result in account suspension.
• The platform is not liable for any losses resulting from technical failures on the part of the payment provider.

App kiss918 is committed to processing every valid withdrawal request within 1 to 5 minutes after approval. This is a standard we have maintained since 2020 and is one of our platform's key advantages over competitors in the Malaysian market.

• The minimum withdrawal amount is MYR 50 for regular players and MYR 100 for new accounts that have not completed full KYC verification.
• The maximum daily withdrawal limit is MYR 50,000 for standard accounts and MYR 200,000 for verified VIP accounts.
• Withdrawals may only be made to a bank account or digital wallet that has been registered and verified in the player's name.
• If KYC verification has not been completed, withdrawals will be held until the identity verification process is finalized.
• Withdrawal requests submitted during scheduled system maintenance may experience delays. Players will be notified in advance via in-account notifications.

For withdrawals involving bonuses, the wagering requirement specified in the relevant promotional terms must be fully met before the withdrawal can be processed. Bonus funds that have not met the wagering requirement cannot be withdrawn separately.

All bonuses and promotions offered by app kiss918 are subject to specific terms stated on their respective promotions pages. These terms form part of the platform's overall terms and must be read together.

• The welcome bonus is only available to new players making their first deposit. Each player is eligible to receive it once only.
• The wagering requirement is between 15x to 40x depending on the bonus type. Exact conditions will be stated in each promotion's terms.
• Bonuses will be automatically credited to your account once the deposit meets the eligibility criteria of the relevant promotion.
• Players who intentionally use low-risk hedging strategies to fulfill bonus wagering requirements may forfeit their entitlement to those bonuses.
• app kiss918 reserves the right to cancel any bonus granted due to technical errors or misuse of the promotional system.
• Unused bonuses within the validity period (typically 30 days) will be automatically forfeited from the account.

All games available on the app kiss918 platform use a Random Number Generator (RNG) that has been audited and certified by an independent body. This ensures every spin, card hand, or dice roll is completely random and cannot be influenced by the player or the platform.

Players are required to conduct themselves in a responsible and respectful manner when using this platform. The following code of conduct must be observed:

• Play using legitimate personal funds and do not use funds obtained through unlawful means.
• Interact with Live Casino dealers and other players with respect and courtesy.
• The use of any automated software (bots), cheating tools, or any other method that provides an unfair advantage is strictly prohibited.
• Misuse of the chat system in Live Casino games, including offensive language or threats, will result in immediate access suspension.
• Any attempt to exploit bugs or technical vulnerabilities in games must be reported to support and not exploited. This violation will result in permanent suspension.

Results displayed on screen after each game concludes are final. Any dispute regarding game results must be submitted within 72 hours after the incident through official support channels with screenshot evidence.

App kiss918 reserves the right to suspend or close any account immediately without prior notice if there is evidence or reasonable suspicion of the following:

• Identity fraud or the use of falsified documents during registration or the KYC process.
• Money laundering or any suspicious financial activity conducted through the platform.
• Multiple account ownership by the same individual, or collusion between accounts to exploit promotions.
• Use of third-party payment methods for deposits or withdrawals.
• Violation of any section within these terms and conditions.

For suspensions unrelated to fraud (e.g., self-requested or first-time minor violations), valid fund balances will be refunded within 5–10 business days after the investigation is concluded. Players may appeal within 30 days of the suspension date via support email.

App kiss918 takes the protection of all players' personal data seriously. All information collected during registration and platform use is stored in a server environment secured with AES-256 encryption and 256-bit SSL.

• Your personal information will not be sold, shared, or transferred to third parties for marketing purposes without your explicit consent.
• Financial transaction data is retained for the period required by Malaysian law and securely deleted thereafter.
• You have the right to request a copy of your personal data we hold, or to request its deletion upon account closure, subject to legal compliance obligations.
• The platform employs 24/7 monitoring to detect any unauthorized access attempts on player accounts.

For detailed information on how we collect, use, and protect your personal data, please refer to Privacy Policy which is a separate document but forms part of your overall agreement with app kiss918.

While app kiss918 strives to keep the platform running smoothly at all times, there are limitations of liability that all players must understand:

• The platform is not liable for losses incurred due to internet disruptions, user device failures, or technical issues beyond the platform's control.
• In the event of a technical error causing inaccurate wins or losses, the platform reserves the right to correct the account balance to the accurate value upon completion of the investigation.
• app kiss918 is not liable for any psychological, financial, or social consequences arising from the use of this platform. Players are solely responsible for their own betting decisions.
• However, should any technical error originate from the platform's own system, app kiss918 will take fair and transparent corrective action for all affected players.

The maximum total liability of app kiss918 to any player under any circumstances shall not exceed the net deposit amount made by that player in the 30 days prior to the relevant incident.

App kiss918 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon being updated on this page.

• Players will be notified of material amendments via in-account notifications or their registered email.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.
• If you disagree with any amendment made, you have the right to close your account and withdraw your available balance before the amendment's effective date.

All official communications between app kiss918 and players will be conducted through registered channels — email, in-account notifications, or live chat. Players are advised not to trust any party claiming to represent app kiss918 through unofficial social media channels or third-party applications.